Several businesses, one customer base
Run several brands under one HQ, with shared members, points and tiers across all of them.
Ecosystem
Start Small. Grow Without Outgrowing OnFast.
Connect and scale your business: add branches and brands without splitting your customers, and connect the systems you already run.
01 · The problem
Growth breaks single-store tools.
A second branch or a new brand often means a second loyalty programme and a second customer list, and your existing POS and accounting cannot see who your customers are.
02 · Why it matters
Customers see one business, not your org chart.
A customer who visits two of your brands should be recognised as one person with one balance. Splitting them makes your best customers look like strangers.
03 · How OnFast solves it
One customer ecosystem.
OnFast keeps one customer profile and one loyalty balance across branches and businesses. Alliance lets an HQ run several brands on one customer base, and integrations connect your payment, delivery, POS, accounting and e-Invoice systems.
HQ
Brand A
Brand B
Brand C
Shared customers · Shared loyalty- HQ
- Brand A
- Brand B
- Brand C
- Shared customers · Shared loyalty
Capabilities that work together
Add branches as you grow
Add-onOpen more branches as you grow, while members keep one account and one balance across all of them.
Keep your existing POS
Connect the POS or back office you already run, so in-store purchases count toward the same member profile and points.
From one store to Alliance.
Start with what you need today. Add more as your business grows.
One store
Your customers, your data.
Your own app
A branded app in the app stores.
Loyalty + Growth
Points, coupons, referral and promoters.
Online + Offline
E-Store, payments, delivery and in-store scan.
Multi-branch
Branch stock, staff and reporting.
Multi-business
Several brands under one customer base.
Alliance
One shared customer and loyalty ecosystem.
Alliance
What HQ runs, and what each business runs.
HQ keeps the customer relationship shared; each business keeps control of its own shop.
- HQ
- Loyalty rules and member tiers
- Coupon templates
- The shared member base
- Each business
- Products
- Payment gateway
- Business hours
- Delivery
- News
- Staff
Works With the Business You Already Have.
Connect OnFast with your existing payment, POS, accounting, delivery and business systems.
Keep your existing POS. Connect it to OnFast.
Online payments · 8 gateways
- iPay88
- EOS
- senangPay
- eGHL
- Omise
- Stripe
- PayEx
- DOKU
Delivery partners
- Lalamove
- EasyParcel
- Zepto
On request: Grab, Pandago, MoRun
Your own POS or system
API access to connect your existing POS or back office to member lookup, purchases and points.
Extensions
Let authorised developers connect their systems to your member data and publish content into your app.
Accounting On request
Accounting connections available on request.
LHDN e-Invoice Rolling out
e-Invoice support for LHDN MyInvois is rolling out.
The outcome
Room to grow.
Add branches, brands and systems as the business grows, while customers keep one profile and one balance.
Next step
Planning more than one location or brand?
Talk to us about connecting your branches, brands and systems.