OnFast

Customer · Growth · Commerce · Ecosystem

Own Your Customers. Grow Your Business.

Build direct customer relationships, drive repeat purchases, and manage your online and offline business — all from one connected platform.

Get StartedSee How It Works
  1. Customer
  2. App · Web · Store
  3. OnFast
  4. Customer growth
  5. Revenue

More Than a Loyalty App.

OnFast connects customer relationships, loyalty, marketing, commerce and operations into one connected business ecosystem.

Customer

Own your customer relationship.

Growth

Give customers reasons to return.

Commerce

Turn relationships into revenue.

Ecosystem

Grow without outgrowing your system.

The OnFast difference

One Customer. One Relationship. Everywhere.

Whether a customer buys in your app, on the web or at the counter, OnFast keeps one profile, one points balance and one wallet — so every purchase builds the same relationship.

Step 1 of 5

Join

Customer app: signing up with a one-time code

  • App
  • Web
  • POS Coming Soon
Customer profile
  • Order
  • Points
  • Wallet
  • Reward
  • Coupon
  • Tier
Repeat purchase

Customer growth

Turn Every Customer Into an Opportunity to Grow.

Attract new customers, make them yours, keep them engaged, reward them, bring them back — and grow with every cycle.

Attract

Referral · Promoter · Gamification

Add-on
The customer growth cycle

Repeat purchase

Higher customer value

  1. Attract: Referral · Promoter · Gamification
  2. Own: Branded App · Membership
  3. Engage: Push · SMS · Chat
  4. Reward: Points · Rewards · Coupons · Wallet
  5. Return: Repeat purchase
  6. Grow: Higher customer value

Everything You Need to Grow Customer Value.

Customer

Build a direct relationship with your customers.

  • Branded App
  • Membership
  • Customer Database
  • Customer Communication
  • Chat
Explore Customer

Growth

Give customers more reasons to come back.

  • Points
  • Rewards
  • Coupons
  • Member Tiers
  • Wallet
  • Vouchers
  • Referral · Promoter · Gamification Add-on
Explore Growth

Commerce

Sell online and offline.

  • E-Store
  • Orders
  • Payments
  • Delivery
  • Web Store Add-on
  • POS Coming Soon
Explore Commerce

Operations

Run your business with confidence.

  • Staff
  • Stock & Store Operations
  • Reports
  • Settlements
  • Business Rules
  • Branches Add-on
Explore Operations

Turn Customer Loyalty Into Revenue.

Points

Reward every purchase.

Customers earn points on every order, online or in store, and spend them on rewards or their next bill.

Wallet

Encourage customers to commit to future purchases.

Customers top up in advance and pay from their balance. Top-up bonuses make committing worthwhile, and refunds return to the wallet instead of leaving your business.

Vouchers

Turn future purchases into revenue today.

Sell packages and prepaid vouchers inside your app. Customers pay now and redeem at the counter with a scan.

Interactive demo

Customer · Neutral

0 points

300 · reward500 · RM20 voucher
Visits
0
Sales from this customer
RM0
  1. A new customer has just joined your app.

Illustrative values only: 100 points and RM100 per purchase, a RM20 voucher every 500 points, and a reward from 300 points. They are not OnFast defaults or a forecast.

See how one customer grows

One Business. Online and Offline.

Sell through your app, web store or physical store while keeping customer and loyalty data connected.

App
Web Store Add-on
POS · Coming Soon
Physical store
OnFast
  • Customer profile
  • Points
  • Wallet

A connected POS built into the OnFast customer ecosystem.

About OnFast POS

Start Small. Grow Without Outgrowing OnFast.

Start with what you need today. Add more as your business grows.

  1. One store

    Your customers, your data.

  2. Your own app

    A branded app in the app stores.

  3. Loyalty + Growth

    Points, coupons, referral and promoters.

  4. Online + Offline

    E-Store, payments, delivery and in-store scan.

  5. Multi-branch

    Branch stock, staff and reporting.

  6. Multi-business

    Several brands under one customer base.

  7. Alliance

    One shared customer and loyalty ecosystem.

Built for Businesses That Depend on Customers.

A push announces a promotion

Retail

Build your own customer base beyond marketplaces and social platforms.

See how it fits
Redeems a session with a scan

Beauty & Wellness

Turn every visit into a lasting customer relationship.

See how it fits
HQ sees consolidated sales

Growing Businesses

Manage customers, sales and loyalty across multiple locations.

See how it fits

One Customer Ecosystem. Multiple Businesses.

Connect multiple brands or businesses through one shared customer and loyalty ecosystem while keeping each business operationally independent.

Explore Alliance
  1. HQ: Loyalty rules and member tiers · Coupon templates · The shared member base
  2. Brand A: Products · Payment gateway · Business hours · Delivery · News · Staff
  3. Brand B: Products · Payment gateway · Business hours · Delivery · News · Staff
  4. Brand C: Products · Payment gateway · Business hours · Delivery · News · Staff
  5. Shared customers · Shared loyalty

Works With the Business You Already Have.

Connect OnFast with your existing payment, POS, accounting, delivery and business systems.

Keep your existing POS. Connect it to OnFast.

Explore integrations

Online payments · 8 gateways

  • iPay88
  • EOS
  • senangPay
  • eGHL
  • Omise
  • Stripe
  • PayEx
  • DOKU

Delivery partners

  • Lalamove
  • EasyParcel
  • Zepto

On request: Grab, Pandago, MoRun

Your own POS or system

API access to connect your existing POS or back office to member lookup, purchases and points.

Extensions

Let authorised developers connect their systems to your member data and publish content into your app.

Accounting On request

Accounting connections available on request.

LHDN e-Invoice Rolling out

e-Invoice support for LHDN MyInvois is rolling out.

See How OnFast Works.

1. JoinCustomer app: signing up with a one-time code

Start Where Your Business Is Today.

Choose the capabilities you need now, and expand as your business grows.

View Pricing

Essentials

RM295 / month

RM3,540 billed yearly

  • Your own branded customer app
  • Mobile E-Store
  • Merchant dashboard
  • Sales reports
  • Staff App
  • Your own logo and name
  • 2,000 orders / month (RM0.50 per order thereafter)
  • RM50 SMS credit / month

Add-ons

Branch · RM1,500/yrAffiliate · RM2,688/yrReferral · RM800/yrWeb App · RM2,688/yr

Ready to Own Your Customers?

Start building stronger customer relationships with OnFast.

Get StartedTalk to Us
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