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F&B
Turn Regulars Into Loyal Customers.
For cafés, restaurants and food businesses that live on repeat visits: recognise every regular, reward them automatically and take orders from your own app.
01 · The problem
Your regulars are strangers on paper.
Customers come in often, but most never leave a name. Delivery platforms keep the customers who order online, promo vouchers are handed out by hand, and the lunch rush leaves no time to run a loyalty card.
02 · Why it matters
A regular you cannot recognise cannot be brought back.
Every visit is a chance to learn who the customer is. Without that, a quiet week means waiting and hoping, and every discount goes to whoever happens to walk in.
03 · How OnFast solves it
Loyalty that runs itself, from the counter to the app.
Customers order ahead in your app or pay at the counter, and your staff scan their membership in seconds. Points are added automatically, coupons arrive on their own, and pickup and delivery orders come to one screen.
Capabilities that work together
Points on every meal
Every order earns points, whether it is placed in the app or paid at the counter, and customers spend them on rewards or their next bill. Included from selected plans.
See the details →A birthday coupon, sent for you
Birthday, welcome and spend-based coupons are issued automatically when a customer qualifies. Included from selected plans.
See the details →Top-ups that bring customers back
Customers top up their wallet in advance and pay from the balance, with a top-up bonus to make it worthwhile. Included from selected plans.
See the details →Scan at the counter
Staff scan the member's QR code on their phone to add points and accept coupons or wallet payments. No extra hardware is needed.
See the details →Order ahead for pickup or delivery
Customers choose a pickup or delivery time within your business hours, and every order lands on one screen for your team.
See the details →Riders on call
Arrange delivery through Lalamove, EasyParcel, Zepto from the order page. Grab, Pandago, MoRun are available on request.
See the details →
How it works in practice
A regular's week
1. Orders lunch in the appCustomer app: the menu with lunch in the cart and a pickup time chosen 2. Picks up at the counterCustomer app: the order marked ready for pickup 3. Staff scan the membershipStaff app: scanning the member's QR code at the counter 4. Points are addedCustomer app: the points balance after the purchase 5. A birthday coupon brings them backCustomer app: the birthday coupon in the coupon list
The outcome
Regulars you know by name.
Your regulars are identified and rewarded, and orders and delivery run from one screen.
Next step
Start with your regulars.
Tell us about your business and we will contact you within one business day.