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Growing Businesses
Grow to More Locations Without Splitting Your Customers.
For businesses with several outlets, or a second brand on the way: one customer base, with each location run its own way.
01 · The problem
More outlets, more gaps.
Stock and staff access differ from outlet to outlet, sales have to be pieced together by hand, and a second brand usually means a second loyalty programme.
02 · Why it matters
One customer base is the asset that scales.
A customer who visits two of your outlets should be recognised as one person with one balance. Keeping the relationship shared lets every new location start with customers instead of from zero.
03 · How OnFast solves it
Run each outlet its own way, on one customer base.
Each branch keeps its own stock, staff and orders, while HQ sees consolidated sales. When a second brand is ready, Alliance brings it onto the same customer base.
Capabilities that work together
Branches with their own stock and staff Add-on
Each branch keeps its own stock, staff and orders, while members keep one account across all of them.
See the details →The right access for every role
Managers, staff and trainees each see only what their role allows, branch by branch.
See the details →Consolidated sales, branch by branch
See sales across every branch or one at a time, and export almost every list to Excel, CSV or PDF.
See the details →Settlements with a paper trail
Settle commission with the promoters and resellers you work with, with a statement and proof of payment for each settlement.
See the details →Add a second brand
Bring another brand onto the same customer base, with shared members, points and tiers.
See the details →
How it works in practice
From one outlet to many
1. The customer chooses a preferred branchCustomer app: choosing a preferred branch 2. Places an orderCustomer app: the order placed with that branch 3. Branch staff fulfil itMerchant dashboard: the branch's order list 4. HQ sees consolidated salesMerchant dashboard: the sales report across all branches 5. A second brand joins under AllianceMerchant dashboard: the Alliance sub-merchant list
The outcome
Outlets that run independently, customers that stay shared.
Every location runs its own way, while the customer relationship, and its value, stays with the business.
Next step
Planning your next location or brand?
Talk to us about connecting your branches, brands and systems.