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Beauty & Wellness
Turn Every Visit Into a Lasting Relationship.
For salons, spas and wellness studios: sell packages in your app, recognise your VIPs and stay in touch between visits.
01 · The problem
Long gaps between visits.
Customers come back every few weeks, if they remember to. Packages are tracked on paper cards, and a first-time visitor gets the same treatment as someone who has been coming for years.
02 · Why it matters
Lifetime value comes from the relationship, not the visit.
The customers who stay for years are worth far more than any single visit. Keeping in touch and making loyal customers feel recognised is what keeps them coming back.
03 · How OnFast solves it
Packages, tiers and a line to every customer.
Sell service packages as vouchers in your app and redeem each visit with a scan. Member tiers give your best customers their own prices and rewards, and in-app chat keeps the conversation going between visits.
Capabilities that work together
Sell packages in the app
Turn service packages into prepaid vouchers that customers buy in your app and redeem at each visit with a scan. Included from selected plans.
See the details →Treat your VIPs like VIPs
Set up to five member tiers with their own prices, coupons and rewards, so loyal customers see the difference. Included from selected plans.
See the details →Prepaid balances
Customers top up in advance and pay from their wallet, with a top-up bonus to make it worthwhile. Included from selected plans.
See the details →Stay in touch between visits
Customers message your team from the app, and your staff reply from the same app.
See the details →A birthday treat, sent for you
Birthday and welcome coupons are issued automatically when a customer qualifies. Included from selected plans.
See the details →
How it works in practice
One customer's package
1. Buys a 10-session package in the appCustomer app: the package on sale in the voucher store 2. Redeems a session with a scanStaff app: scanning the voucher code at the visit 3. Keeps coming backCustomer app: the voucher history with redeemed visits 4. Reaches a higher tierCustomer app: the member card showing the new tier 5. Enjoys a tier-only priceCustomer app: a product showing the tier-only price
The outcome
Prepaid revenue and customers who feel known.
Packages bring revenue in advance, your VIPs are visible, and you have a direct line to every customer.
Next step
Keep your customers coming back.
Tell us about your business and we will contact you within one business day.