Customer

Everything You Need to Own the Customer Relationship.

Your own app, a member database you control, and direct ways to reach every customer.

What you can do

Your own app, under your own name

Get your own member app on the App Store, Google Play and Huawei AppGallery, published under your name and logo. Choose the layout, brand colours, splash screen and home page style without writing code, and members use the app in English, Malay or Chinese.

Main settings

App template and styles
brand colours
splash screen
landing page
in-store or pickup and delivery mode
logos and custom buttons

A customer database you own

Every customer who registers becomes a member with a verified phone number or email, a birthday and a purchase history. Import existing members from a spreadsheet, add your own member fields, and approve new sign-ups if you want to.

Main settings

Verification by SMS
email or both
account approval
custom member fields

News your customers actually see

Publish news with images inside your app and send it as a push notification at the same time. Keep your About Us, contact details and terms in the app too. Included from selected plans.

Main settings

News posts
push on publish
About Us
contact and terms text

Verified sign-ups without an SMS contract

One-time SMS codes for registration and login are sent for you, so your member list holds real, reachable customers. Top up SMS credit online, get an email before it runs low, or verify by email instead.

Main settings

Verification method
resend limits
low-balance alert
SMS top-up

Talk to customers inside the app

Customers message your team from the app and can send photos. Your staff reply from the same app, and messages can be routed to a branch if you run several branches.

Main settings

Chat on or off
which staff may reply

Ready to Own Your Customers?

Start building stronger customer relationships with OnFast.

Get Started Explore the Customer solution