OnFast

Customer

One Customer. One Relationship. Everywhere.

Build your customer relationship: a branded app, a customer database you own, and a direct line to every member.

01 · The problem

Customers buy, then disappear.

When customers find you through a marketplace or a social feed, the platform keeps their details. You cannot tell who came back, and you pay again every time you want to reach them.

02 · Why it matters

The relationship is the asset.

A customer you can recognise and reach directly costs less to bring back than a new one costs to find. Without that relationship, every promotion starts from zero.

03 · How OnFast solves it

Your app, your members, your channel.

OnFast gives your business its own app in the app stores, under your name. Customers register with a verified phone number or email, and from then on every purchase, message and reward attaches to one profile that belongs to your business.

  • App
  • Web
  • POS Coming Soon
Customer profile
  • Order
  • Points
  • Wallet
  • Reward
  • Coupon
  • Tier
Repeat purchase

Capabilities that work together

Your brand in the app stores

Get your own member app on the App Store, Google Play and Huawei AppGallery, published under your name and logo, in English, Malay and Chinese.

A customer database you own

Every member's profile, purchase history and balances in one list. Import existing members, add custom fields and approve new sign-ups when you need to.

News your customers actually see

Publish news and updates inside your app, where members open them alongside their points and rewards. Included from selected plans.

Verified sign-ups

Customers confirm their phone number with a one-time SMS code, so your member list holds real, reachable customers.

Talk to customers in the app

Customers message your team from inside the app, and your team replies without leaving OnFast.

The outcome

A customer base that belongs to you.

Every member is someone you can recognise, reward and reach again, without paying a platform for access.

Next step

Start with your own app.

Tell us about your business and we will contact you within one business day.

Get Started